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Terms of Use

Last Updated: May 14, 2026

Agreement to These Terms

These Terms and Conditions ("Terms") govern your use of this website and your purchase or use of services from Mitchell Lawn and Landscape ("Mitchell Lawn", "we", "our", or "us").

By using this website, requesting an estimate, scheduling service, or purchasing services, you agree to these Terms. If you do not agree, do not use this website or our services.

Eligibility and Authority

You represent that:

  • You are at least 18 years old
  • You have legal authority to request service for the property
  • The information you provide is accurate and complete

Scope of Services

We provide lawn care, landscaping, and related outdoor maintenance services. Service details, scope, and pricing are described in your estimate, proposal, service agreement, invoice, or other written confirmation.

If there is any conflict between these Terms and a signed written service agreement, the signed written service agreement controls for that service.

Estimates, Proposals, and Pricing

  • Estimates are based on information available at the time provided
  • Final pricing may change if site conditions, requested scope, access, materials, labor, disposal, or other factors differ from assumptions
  • Unless otherwise stated in writing, estimates are not guaranteed for future dates
  • Additional work requested by you may require written approval and additional charges

Scheduling, Access, and Weather

  • Service dates are estimates and may change due to weather, safety concerns, equipment issues, staffing, or other operational factors
  • You are responsible for providing safe and reasonable access to the service area
  • You must disclose known hazards, obstacles, utilities, irrigation lines, underground features, pets, and access restrictions before service
  • We may delay or reschedule services when conditions are unsafe or would risk property damage

Customer Responsibilities

You agree to:

  • Secure pets and provide clear access to gates and service areas
  • Remove or identify fragile, decorative, or valuable items in service zones
  • Mark private, non-public utility lines where required
  • Notify us of property conditions that could impact safe service

We are not responsible for delays, added costs, or damage resulting from hidden conditions, inaccurate information, or failure to provide required access/disclosures.

Invoices and Payment Terms

  • Payment is due as stated on your invoice or written agreement
  • Late balances may incur reasonable late fees or finance charges where permitted by law
  • You are responsible for collection costs and reasonable attorneys' fees to collect unpaid amounts where permitted by law
  • We may suspend or refuse additional service for overdue accounts

Cancellations and Rescheduling

  • You may request cancellation or rescheduling by contacting us as early as possible
  • Work already performed, materials ordered, or non-recoverable costs may still be charged
  • Repeated short-notice cancellations may result in additional charges or refusal of future scheduling

No Website Professional Advice

Website content is provided for general informational purposes only and does not constitute professional, engineering, legal, or financial advice.

Acceptable Website Use

You may not:

  • Use the website in violation of applicable law
  • Attempt unauthorized access to systems or data
  • Interfere with website operation or security
  • Use bots, scraping tools, or automated extraction without permission
  • Upload or transmit malicious code

Intellectual Property

All website content, including text, images, branding, design, graphics, and code, is owned by or licensed to Mitchell Lawn and Landscape and protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or create derivative works without prior written consent, except for limited personal, non-commercial use that does not remove proprietary notices.

User Communications and Submissions

By submitting forms, emails, photos, reviews, feedback, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, and display that content solely for business operations, service delivery, customer support, quality assurance, and marketing unless prohibited by law or agreement.

You represent that submitted content does not violate any law or third-party rights.

Third-Party Links and Tools

The website may contain links to third-party websites or services. We are not responsible for third-party content, terms, security, or privacy practices.

Disclaimer of Warranties

To the fullest extent permitted by law:

  • The website is provided "as is" and "as available"
  • We disclaim all express and implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement
  • We do not warrant uninterrupted, error-free, or fully secure website operation

Service-specific warranties, if any, are limited to those expressly provided in writing.

Limitation of Liability

To the maximum extent permitted by law, Mitchell Lawn and Landscape and its owners, employees, contractors, and affiliates are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages.

To the extent liability cannot be excluded, our aggregate liability for any claim arising out of the website or services will not exceed the amount you paid us for the specific service giving rise to the claim during the 12 months preceding the event.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Mitchell Lawn and Landscape from claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of:

  • Your misuse of the website
  • Your breach of these Terms
  • Your violation of law or third-party rights
  • Inaccurate information or failure to disclose hazards or site conditions

Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control, including severe weather, natural disasters, utility interruption, labor shortages, supplier delays, acts of government, or emergencies.

Termination

We may suspend or terminate website access or services at our discretion for suspected abuse, nonpayment, safety concerns, legal risk, or violation of these Terms.

Governing Law and Venue

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-laws rules. Any legal action shall be brought in the state or federal courts located in or serving Greene County, Missouri, and you consent to that jurisdiction and venue.

Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. A failure to enforce any provision is not a waiver of that provision.

Changes to These Terms

We may update these Terms at any time by posting a revised version on this page with a new "Last Updated" date. Your continued use of the website or services after updates are posted constitutes acceptance of the revised Terms.

Contact Information

Questions about these Terms can be sent to:

  • Business: Mitchell Lawn and Landscape
  • Email: [email protected]
  • Phone: (417) 208-8449
  • Address: Springfield, MO
  • Contact Page: /contact
  • Service Area: Springfield, Missouri and surrounding areas