Last Updated: May 14, 2026
Overview
Mitchell Lawn and Landscape ("Mitchell Lawn", "we", "our", or "us") provides residential and commercial lawn and landscape services in and around Springfield, Missouri. This Privacy Policy explains what information we collect, how we use it, when we share it, and your choices.
By using this website or contacting us for services, you agree to the practices described in this policy.
Information We Collect
Information You Provide Directly
When you submit a form, call, email, or otherwise contact us, we may collect:
- Name
- Email address
- Phone number
- Service address and/or billing address
- Service details (property details, requested services, timing, budget, photos, notes)
- Message contents and communication preferences
Information We Collect Automatically
When you use our website, we may collect:
- IP address
- Browser type and version
- Device type and operating system
- Referring page and pages visited
- Date/time stamps and on-site activity
This information is generally used for security, troubleshooting, analytics, and website performance.
How We Use Your Information
We use personal information to:
- Respond to quote requests and service inquiries
- Schedule, provide, and support services
- Send service communications (appointments, estimates, invoices, updates)
- Communicate about follow-up or related services
- Improve customer experience and website functionality
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our agreements
Legal Bases for Processing (Where Applicable)
Depending on your location, we may process information based on:
- Performance of a contract (or steps before entering a contract)
- Legitimate business interests (service operations, fraud prevention, website optimization)
- Consent (for example, optional marketing communications)
- Legal obligations
Cookies and Similar Technologies
We may use cookies and similar technologies for:
- Site functionality and security
- Remembering user preferences
- Traffic measurement and analytics
You can usually control cookies through your browser settings. Disabling cookies may affect website functionality.
How and When We Share Information
We do not sell personal information. We do not rent personal information. We may share information only as reasonably necessary with:
- Service providers assisting with hosting, website operation, communications, payment processing, or business operations
- Professional advisors (for example, legal, accounting, or insurance) when needed
- Government authorities or law enforcement where required by law, legal process, or to protect rights and safety
- A successor entity in the event of a merger, acquisition, sale, or restructuring
Any third-party access is limited to the business purpose for which the information is shared.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes described in this policy
- Maintain business and tax records
- Resolve disputes
- Enforce agreements
- Meet legal and regulatory requirements
When retention is no longer required, we delete or de-identify personal information where feasible.
Data Security
We use commercially reasonable technical and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights and Choices
Subject to applicable law, you may have rights to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or limit certain processing
- Request portability of personal information you provided
- Opt out of marketing communications
To exercise a privacy request, contact us using the details below. We may need to verify your identity before completing a request.
Do Not Track
Some browsers provide a "Do Not Track" signal. Because there is not a consistent industry standard for response, our website may not respond to all such signals.
Children's Privacy
Our services and website are intended for adults and business representatives. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.
Third-Party Websites
Our website may include links to third-party websites or tools. Their privacy practices are governed by their own policies, not this one.
Changes to This Privacy Policy
We may update this policy from time to time. Any update becomes effective when posted on this page.
Contact Information
For privacy questions or requests, contact us at:
- Phone: (417) 208-8449
- Address: Springfield, MO